Trussmatic Oy:n kattoristikoiden valmistamisen automaatiolinjasto

Modernising technical communication

Trussmatic is the world’s leading producer of fully automatic solutions for the building component manufacturing Industry. The product of the company operating in the international market consists of a full automated production line designed for the manufacture of roof trusses and the software applied in it. The core invention consists of proprietary process automation systems and smart robotics using patented internet-of-things supported technologies with online monitoring capabilities.

Trussmatic’s dynamic product development and rapid internationalisation came with new and growing needs to the product instructional documentation and other technical communications.

Starting point and goals:

  • As international orders increased, the company recognised that the level of product instruction documentation might not meet the requirements of the demanding customers.
  • The production of instructional documentation required more clarity and a professional approach.
  • The new projects also called for expertise and actions related to CE marking.
  • The company wanted their multi-lingual and high-quality technical documentation to be professional and brand consistent created in a cost-effective way.

Results and benefits:

  • Trussmatic utilised our extensive expertise in technical communication, safety technology and design. The collaboration has also been extended to mechanical design and strength calculation.
  • We provided Trussmatic with a professionally produced instruction package that can be used also in future projects.
  • The CE marking process for the delivery to Denmark was extensive and challenging, but its benefits for future projects are undeniable.
  • We use structured documentation technology to produce instructional and other content, which enables, among other things, an efficient reuse of existing content and its controlled variation.

We have now collaborated with Comatec on two projects on user manuals. Firstly, we produced an O&M manual for a brand-new client and market in Australia. In the second project, destination Denmark, Comatec helped us with the O&M manual and the CE certification. We have received invaluable help from Comatec especially with documentation and the risk assessment in these challenging projects where information has been fragmented and difficult to structure. – Project Manager Konsta Koivulahti, Trussmatic Oy